Now don’t get me wrong I get the necessity of a computerized retail landscape. Hell it would be a logistic nightmare with all the goods coming in from all over the world to make heads or tails of stock and inventory min/max systems without the lowly bar code. The days of the mom and pop corner store where the clerk knew the inventory and price of everything are long gone.
So why is it so darn hard to return an item now days. For example, I was lucky enough this Christmas to come into possession of a new fangled Blu-Ray player. So naturally I would like to play a Blu-Ray Disc on it.
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